Booking and Cancellation Policy

Prices:

All prices are subject to availability and can be withdrawn or varied without notice. Prices quoted are subject to change at any time until full payment is received and we reserve the right to correct any pricing errors or omissions. Prices are per person unless otherwise stated.

Method of payment - credit card transactions, electronic transfer and payment by cheque:

Prices are valid for payment by cash, cheque or bank transfer. Cheques are accepted but take up to two weeks to clear. If you pay by credit card, you agree that you will not seek to charge back your payment to Agora Voyages OPC Pvt. Ltd. Please note that electronic payments may take up to 2 business days to process. If you are paying by this method you will need to pay at least 2 business days prior to the actual due date. You must notify your consultant of your payment once it has been made. Where you pay by cheque, you agree not to stop payment of the cheque even when you cancel a booking. You agree that we may apply the proceeds of the cheque to satisfy any liability you have to us, including any liability in respect of cancellation fees, before refunding the balance to you. Travel documents will not be issued until full payment with cleared funds is received.

Taxes:

Certain taxes are mandatory. There may also be an additional local tax charged at some airports. All taxes are subject to change without notice.

Cancellation and Refund Policies:

Cancelled bookings will incur charges. These charges can be up to 100% of the cost of the booking, regardless of whether travel has commenced. Fees will also apply where a booking is changed or tickets or other travel documents are re-issued. Where we incur any liability for a cancellation fee or charge for any booking which you cancel, you agree to indemnify us for the amount of that fee or charge. Please note that we are unable to provide a refund to you until we receive the funds from the relevant supplier.

Agora Voyages OPC Pvt. Ltd. uses four different cancellation policies, depending on the specific tour or activity you choose. Please be sure to verify which one is applicable to your chosen tour/ activities prior to confirming your booking.

Standard

Our same day tours and activities in India carry our standard policy. Travelers may cancel bookings for these up to 24 hours in advance.

Strict

Our multi-day tour in India carry our strict policy. Cancelation terms are as under 31 days before the tour: No cancellation charges. Between 30 to 15 days before the tour: Cancellation charges equal to 20% of the full tour booking value. Between 14 to 7 days before the tour: Cancellation charges equal to 50% of the full tour booking value. Within 6 days before the tour: Cancellation charges equal to 90% of the full tour booking value. Additional 5% credit card processing charge will be application on and above charges for refund.

Vendor Cancellation Term

Our multi-day tours and activities outside India carry our Vendor Cancellation Term. Cancellation Policy is specially mentioned for these tours and activities in BOOKING TERMS & CONDITIONS.

All Sales are Final

Our tour outside India carry our All Sales are Final policy These experiences cannot be changed or canceled for any reason. This information can be found on every experience we offer under the Cancellation Policy section.